Privacy Policy

Who We Are

Frontier Consulting is a trading name of Frontier Applications Limited, a company registered in England and Wales (Company No. 15389843). When we refer to "we", "us", or "our" in this policy, we mean Frontier Applications Limited.

What Data We Collect

We may collect the following information when you use our website or services:

• Contact information — name, email address, phone number, and company name when you book a discovery call or contact us
• Usage data — anonymised information about how you interact with our website (pages visited, time on site)
• Communications — records of correspondence if you contact us directly
• Business data — information you share with us during consultations and project delivery

How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide our services
• Schedule and conduct discovery calls
• Deliver and support projects you commission
• Send relevant updates about our services (only with your consent)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your data under the UK General Data Protection Regulation (UK GDPR) on the following bases:

• Consent — where you have given clear consent for us to process your data for a specific purpose
• Contract — where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
• Legitimate interest — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights

Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — trusted third parties that help us operate (e.g. calendar scheduling, email hosting), who are contractually bound to protect your data
• Legal requirements — where we are required to do so by law or regulation

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and project data is typically retained for up to 6 years after our last interaction, in line with UK legal requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at the details below.

Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. If this changes, we will update this policy and provide clear notice.

Contact Us

If you have any questions about this privacy policy or your data, please contact:

Frontier Applications Limited
Email: wayne@frontierconsulting.ai
Company No. 15389843

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.